What are some tips for taking photos of my ID?

General Tips

• Make sure the lighting in the room is bright enough to capture the ID.

• If there is glare in your photo, move away from direct light to reduce glare.

• Make sure the text on your ID is readable (and not worn).

• Make sure you are not covering any part of the ID (e.g. with your finger).

• Make sure the photo of your face on the ID is visible.

• Make sure the image is not blurry.

• If your ID continues to fail, try another valid ID type if available.

• If your camera quality is poor (e.g. the image is grainy or small) or you do not have a camera on your device, you can upload a photo of your ID and make sure it meets the above requirements. You can also text message or e-mail yourself a link to continue on your phone with your phone's camera.

For ID Cards

• If possible, place the ID card on a flat surface (e.g. a table) with a dark background to reduce blur.

• Move the ID card as close to the camera as possible, while making sure all four corners of the ID are captured within the photo.

For Passports

• Hold the passport open to the main passport page (showing your photo and personal details).

• Make sure you are not blocking any part of the main passport page.

• Make sure the MRZ (the symbols and letters at the bottom of your passport page) is fully visible and can be read clearly in your photo.

• Because passport pages can be glossy, please make sure the lighting is good and move away from a direct lighting source to avoid glare or reflection.