When completing an application, it's possible for the application to freeze or get stuck on a specific page depending on your browser version, settings, or phone settings.
To troubleshoot:
- Be sure that you have cookies enabled
- Use the latest version of your internet browser
- Enable pop-ups
- Change the resolution of your browser by zooming out or zooming in
- Try a different browser. Google Chrome is the most compatible with the application
- Clear cache and cookies if you are still unable to move forward
- Identify the step in the application where there are issues and what exactly the experience is. Then, reach out to technical support by clicking Ask Question > I have an issue with the website.
Powered by