Household Info: Adding People to Your Application

This step connects everyone who will live in the home (and any guarantor) to one shared application and future lease.

If someone applies separately instead of being invited, it can delay approval — so follow the steps below carefully.

Who Should Be Added?

You should add:

All adults (18+) living in the home

Children (under 18)

A guarantor (if required or allowed)

Everyone must be part of the same household application to be reviewed together.

Add Adults, Children, or a Guarantor

Go to the Household Info section in your application.

Click Add.

Choose the type of person you’re adding:

Adult (18+) — roommate, spouse, partner, family member living in the home

Child (under 18) — minor occupants only (no screening required)

Guarantor — someone financially supporting the application but not living there

Enter their contact information.

They will receive an email with a link to complete their portion.

⚠️ They must use this invitation link.

Starting a new application instead will delay processing.

Editing or Removing Someone

Before submitting the application, you can make changes.

Go to Household Info

Click Update

Choose:

✏️ Edit — fix their information

🗑 Remove — delete them from the application

Adding Someone After You Already Submitted

You can still invite someone later.

Open your application from your dashboard

Click Add Person

Choose Applicant or Guarantor

Enter their contact info

They’ll receive a link to apply

They must complete the application from that link.

Common Mistake (Very Important)

Do NOT have each person apply separately.

Everyone should be invited by the first applicant so:

The household is reviewed together

Screening results connect to the same lease

Processing is not delayed

If someone already applied separately, contact support to combine applications.

Quick Guide

Situation	What To Do
Adding roommate/spouse	Invite as Adult
Adding child	Add as Child
Someone helping you qualify	Invite as Guarantor
Forgot someone after submitting	Use Add Person
They started a new application	Contact support

This step ensures the property reviews your household as one complete application instead of multiple unrelated ones — which is the most common cause of processing delays.

Previous Step: Background Check Consent

What’s Next: Pets