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How to Use the NoKey App for Your Self-Guided Tour

Using the NoKey App for your scheduled tour

Welcome to Your Self-Guided Tour

With the NoKey App, you can tour properties securely and independently — no access codes or keys needed!

Follow these steps to get started.


Step 1: Download the NoKey App

Before your tour, download the app using the link in your tour confirmation email.

Step 2: Sign In

Open the app and sign in using the same account you used to request your tour.

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Step 3: View Your Scheduled Tours

Once signed in, you’ll see a list of your approved tours on the home screen.

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Step 4: Unlock Your Tour Home

When your tour time begins, an “Access Home” button will appear. Tap it to open your tour details.

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Once you arrive at the property:

  1. Make sure Bluetooth is turned on.
  1. Tap Unlock to open the door.
  1. Tap Lock when you finish your tour.
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Troubleshooting

Issue
What to Try
“Access Home” button isn’t showing
Wait until your scheduled tour window begins.
Door won’t unlock
Make sure Bluetooth is enabled and you’re standing close to the door.
App won’t open
Try closing and reopening the app. Ensure you’re signed in with the same account used to request the tour.
Still need help?
Contact your property manager directly.

Enjoy Your Tour!

The NoKey App gives you a smooth, contactless, and secure way to explore your future home — all from your phone.


 
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