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Can I get a new code to unlock the door, keybox, or lock?

Codes are provided through an email notification.

No. To access your code provided for your scheduled and approved tour, you'll need to access it through your email. You would have received it 24 hours and 4 hours prior to your scheduled tour time. It will also be in your approved email.

From there, you have the option of downloading the NoKey app to access the property. Log in to the app with the same credentials you used to schedule the tour. Ensure that you have location services turned on and you are at the property within your scheduled tour time. You should be able to access the unit via the app using Bluetooth.

If you still cannot access the property, reach out directly to the leasing team via the contact information within your tour information email. You can also contact them via email within the portal by clicking Ask Question and selecting โ€œI have a question about the propertyโ€ฆโ€

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